Heating & Air Conditioning | Cincinnati

Excellent Service and Maintenance From HVAC Dealer

After I purchased our brand new HVAC system just a year ago, I didn’t really think of all the benefits that came along with it! I was sort of having concerns setting our temperature control or wasn’t sure if I was maintaining the system correctly.

So I gave the HVAC contractor a quick call.

When I spoke to the nice professional on the phone, he informed me that our HVAC system was actually still under a more than one year warranty! Apparently, as I had the new system installed, not only was the thing discounted but it then came with the warranty! Most of their HVAC servicemen were tied up that very afternoon, but they went on and sent someone over to our new home early the very following afternoon. When he arrived, I told him about our concerns, so he went and did his thing, however thankfully, he said there wasn’t really any major concerns that he could find, but he did replace our air filters since it was so plugged with pollen plus debri. He told me it was normal to have to replace an air filter only after a few months while we were in the Winter to Springtime transition due to all the excess pollen! When I received the bill in the mail in the following week, I was shocked to see that it was actually 100% covered by our warranty! My receipt then came with a contractors card saying our next appointment would be 4 months from then, so all I had to do was call to confirm a time. Or they could reach out closer to date. I’m so thankful I chose to work with this HVAC supplier!

 

Commercial air conditioning

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